baetjili's Privacy Policy
Here is our complete and transparent explanation of how your personal information is collected, stored, used, and kept secure.
Introduction and Scope of Policy
Why This Policy Applies
baetjili ("we", "our", or "platform") operates a reliable online gaming service for users in Bangladesh. When you visit our website https://baetjili.lat, create an account, or use any of our services, we collect certain information. This privacy policy explains what types of information are collected, why they are collected, and how that information is used and kept secure.
This policy applies to all services, products, and platforms of baetjili. If you do not agree to use our services, please refrain from using the platform.
What Information We Collect
Identity Information
When you register with baetjili or update your account, we may collect:
- Full name and date of birth
- Email address
- Mobile number (for bKash / Nagad / Rocket / Upay verification)
- National ID or passport number (where applicable)
- Address and postal code
Financial Information
To process transactions and prevent fraud, we collect:
- Deposit and withdrawal transaction history
- bKash, Nagad, Rocket, or Upay account identifiers
- Transaction amounts and timestamps
- Bank account information where applicable
We never store your full payment card number.
Technical and Device Information
Information collected automatically to improve your browsing experience:
- IP address and approximate geographic location
- Browser type and version
- Device type (mobile / desktop)
- Cookie and session data
- Pages visited and click tracking
- Referral source URL
Gaming Activity Information
For managing your account and gaming experience:
- Betting history and results
- Bonus and promotion usage records
- VIP level and reward points
- Responsible gaming settings (limit configurations, etc.)
- Live chat and support conversation logs
Why and How We Use Your Information
Service Operation and Improvement
We use your information primarily for the following purposes:
- To create, verify, and secure account login
- To process deposits (minimum ৳300) and withdrawals (minimum ৳800)
- To manage welcome bonuses, VIP rewards, and promotions
- To enforce responsible gaming policies and restrict access to those under 21
- To provide 24/7 Bengali live chat support
- To resolve technical issues on the platform
Fraud Prevention and Regulatory Compliance
We use your information to detect and prevent fraud, money laundering, and unauthorized access. KYC (Know Your Customer) processes are carried out to meet applicable legal obligations. Our platform follows SSL encryption and fair play principles.
Sending Relevant Information and Offers
Subject to your consent, we may notify you by email about new promotions, bonus offers, and platform updates. You may opt out of marketing communications at any time by emailing [email protected].
Sharing Information with Third Parties
When We Share Information
baetjili never sells your personal information. Information may be shared with third parties only in the following limited circumstances:
- Payment processors: bKash, Nagad, Rocket, and Upay — to complete transactions
- Game providers: Pragmatic Play, JILI, PG Soft, Spribe, and others — for managing gameplay
- Technology services: Providers of secure hosting and technical support
- Legal authorities: To meet legal obligations or by court order
Each third party is bound by strict confidentiality agreements and may use your information only for the specified purpose.
International Data Transfers
Game providers' servers may be located outside Bangladesh. For such transfers, we ensure that the receiving party follows internationally recognized data protection standards and that your information remains secure.
Cookies and Tracking Technologies
Functional Cookies
These cookies are essential for the platform to operate. They are used to maintain login sessions, verify security, and save language preferences. These cookies cannot be disabled, as doing so would prevent the site from functioning properly.
Performance Cookies
These cookies help us understand how you use the site — which pages are visited most often, and where errors occur. This information is collected anonymously and used to improve service quality.
Marketing Cookies
These cookies are used to show you relevant offers and promotions based on your preferences. You may reject these cookies at any time from your browser settings.
Your Preferences
You can change cookie settings in any modern browser. Keep in mind that disabling essential cookies may disrupt login, game loading, and payment processing. For more information about cookies, contact [email protected].
Data Retention and Security Measures
How Long Information Is Kept
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a specified period to meet legal obligations and resolve disputes. Financial transaction records are retained for an extended period in accordance with legal requirements.
How Your Information Is Protected
baetjili applies industry-standard technology to protect your information:
- SSL/TLS encryption — all data transfers are secured
- Encrypted database — sensitive information is stored in encrypted form
- Two-factor authentication support
- Regular security audits and vulnerability assessments
- Strict access controls — only authorized staff can view the information they need
However, no method on the internet is 100% secure. We strive to ensure the highest level of protection, and if a security breach occurs, we will notify you in a timely manner.
Your Rights and Controls
Right to Access Information
You may request at any time to know what information we hold about you. You can request this by emailing [email protected].
Right to Correct Information
If any of your information is inaccurate, you can correct it through your account settings or via the support team. Keeping your information accurate is important for secure transactions.
Right to Delete Information
You may request to close your account and delete certain information. However, where legal obligations exist, some information may need to be retained for a specified period.
Right to Object to Processing
You may object to the use of your information for marketing purposes. Upon receiving your request, we will limit the use of your information.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly usable format. Please contact the support team.
Protection of Minors' Information
Restriction for Those Under 21
baetjili strictly provides services for users aged 21 and above. We do not knowingly collect any information from minors. If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If you are aware of any minor using our platform, please let us know at [email protected].
Policy Changes and Updates
Notice of Changes
baetjili may update this privacy policy from time to time due to improvements in service quality, new legal requirements, or technical changes. For important changes, we will notify you at your registered email address or through a notification on the platform.
Continued use means
If you continue to use the platform after a revised policy has taken effect, that will be considered your acceptance of the new policy. We therefore advise you to visit this page regularly.
Contact Us
Privacy inquiries
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our team is ready to assist you in Bengali.
See also: Terms & Conditions and Responsible Gaming pages.