baetjili Terms and Conditions

1 General Terms

baetjili is an online gaming platform that provides live casino, sports betting, slot games, and various other gaming entertainment for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between the baetjili platform and its users ("you" or "member").

These terms may change from time to time. When changes are made, we will post a notice on the website and the effective date of the new terms will be stated. Continued use of the platform after any changes means you have accepted the updated terms.

Alongside these terms, our Privacy Policy and Responsible Gaming Policy are also an integral part of this agreement. You are advised to read all these documents carefully before becoming a member.

2 Account Registration and Identity Verification

To become a member of baetjili and play games, you must create a personal account. You are required to provide accurate and complete information when completing the registration process.

2.1 Registration Requirements

• Each individual may only open one account. Creating multiple accounts is strictly prohibited.
• The name, address, date of birth, and contact information provided at registration must be true and accurate.
• It is your responsibility to keep your account password and login details completely confidential.
• You may not allow any third party to play games using your account.
• You are required to provide the necessary documents for identity verification (a copy of your national ID card or passport).

2.2 Updating Your Information

If any of your personal details change, you must inform our customer service team immediately. baetjili reserves the right to close an account or void winnings if false or incomplete information is provided.

3 Age Verification and Protection of Minors

By registering, you confirm that you are 21 years of age or older. We may request a copy of a government-issued ID at any time to verify your age. Withdrawal of deposited funds or winnings may be placed on hold until verification is complete.

If a minor is found to have used a baetjili account and this is confirmed, all funds deposited and earned in that account will be forfeited. We urge parents to use appropriate parental control software to prevent children from accessing sites of this nature.

4 Deposit and Withdrawal Policy

baetjili supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT / ৳).

4.1 Deposit Rules

• Minimum deposit amount: ৳300 (per method).
• You must use your own registered mobile banking account when making a deposit.
• Deposits from third-party accounts are not accepted.
• In case of any technical issue, you are advised to keep proof of the transaction (screenshot / reference number).

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Withdrawal requests can only be made through a verified account.
• Withdrawals must be made to the same mobile banking number used for the deposit.
• If there is an active bonus wagering requirement on the account, full withdrawal may be temporarily suspended.

4.3 Anti-Money Laundering Policy

baetjili follows a strict anti-money laundering policy. Suspicious transactions may require additional verification, and we reserve the right to report them to the relevant authorities.

5 Bonuses and Promotional Offers

New members at baetjili can enjoy a welcome bonus and various other promotional offers. Specific terms apply to each bonus.

5.1 General Terms for Using Bonuses

• Funds earned from a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.
• The welcome bonus wagering requirement is 20x — meaning you must wager 20 times the bonus amount.
• Multiple bonuses cannot be used together during a single promotion, unless otherwise stated in the terms.
• baetjili reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is confirmed, the bonus and any associated winnings will be forfeited.

5.2 VIP Program

baetjili's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits and special offers apply at each tier. Higher tiers come with greater benefits.

6 Gaming Rules

All games on baetjili are conducted in a fair and impartial manner. Each game has its own specific rules, which can be viewed when the game loads.

6.1 Policy on Technical Issues

• If your internet connection is lost during a game, the result of that round will be safely saved on the server.
• If a game result is undetermined due to a technical error, the bet will be considered void and the wagered amount will be returned.
• No payment will be made based on incorrect information displayed unintentionally due to a software error.

6.2 Game Results

All game results are determined by a Random Number Generator (RNG) and are independently verified. Live casino game results come directly from the game provider's server.

7 Prohibited Activities

The following activities are strictly prohibited on the baetjili platform and may result in immediate suspension or termination of your account:

• Opening or operating more than one account in the same person's name.
• Placing bets in a deliberate and structured way with the intent to circumvent bonus terms.
• Attempting to hack, manipulate, or exploit the software or game system in any technical way.
• Using the platform for money laundering or any illegal activity.
• Harassing, threatening, or behaving inappropriately toward other members.
• Allowing a third party to use your account or using another member's account.
• Using any software or bot that could influence game results.

8 Account Suspension and Closure

baetjili reserves the right to temporarily suspend or permanently close your account in the following circumstances:

• Violation of any clause in these terms and conditions.
• Failure to verify identity or provision of false information.
• Suspicion of fraud or illegal activity.
• A court order or directive from a regulatory authority.
• If you voluntarily request self-exclusion.

If an account is closed, any valid balance (excluding bonuses) will be returned within 3 business days via the original deposit method; however, this period may be extended if an investigation is ongoing.

9 Limitation of Liability

To the maximum extent permitted by law, baetjili is not responsible for:

• Losses caused by internet outages, server problems, or technical failures of third parties.
• Losses resulting from unauthorized third-party access to your account, if you failed to keep your login details secure.
• Missed opportunities or financial losses arising from the user's own actions.
• Any event beyond our control (unforeseen circumstances, natural disasters, etc.).

baetjili's total liability in any case will not exceed the total amount you have deposited in any 12-month period.

10 Privacy and Data Protection

Protecting your personal information is very important to us. We use SSL encryption technology to keep all your information and transactions secure. To learn more about how your personal data is collected, used, and protected, please read our Privacy Policy.

Your personal information will not be shared with any third party except where required by law or requested by a regulatory authority.

11 Responsible Gaming

baetjili believes that gaming is a form of entertainment, and we are committed to ensuring it does not become a problem. We offer our members the following tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: The option to temporarily or permanently suspend your account.
• Reality Check: Reminders during play about the time and money you have spent.

Gaming addiction is a serious issue. If you feel that gaming is getting out of your control, visit our Responsible Gaming page or contact our support team directly.

This service is for people aged 21 and over only.

12 Changes to Terms

baetjili reserves the right to modify these terms and conditions at any time. For significant changes:

• A special notice will be posted on the website.
• A notification may be sent to your registered email.
• The effective date of the changes will be clearly stated.

Continued use of the platform after any changes means you have accepted the updated terms. If you do not agree with the updated terms, you may stop using the platform and request account closure.

13 Contact and Support

If you have any questions or complaints about these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 Live Chat — support available in Bengali.

Our customer service team is ready to resolve your issues quickly on any business day. We provide full support in Bengali.